Meet DoorCamTM â The Worldâs First Over-The-Door Smart Security Camera
LIVERMORE, CA â June 15, 2017 â Olive & Dove Inc., who brought you RemoCamÂź and RemoBellÂź, has announced a new addition to their smart home security product line â DoorCamTM. The worldâs first wireless, over-the-door smart security camera is powered by 4 D-type batteries, so you can simply place it over your door and not worry about power for up to 12 months.
Built for Accuracy
This Wi-Fi enabled camera sends an alert to your phone as someone is approaching the door. You can either view it live in 720P HD video quality and communicate with the visitor in full duplex audio (no walkie-talkie), or watch the event later.
DoorCamTM has a 130Âș field of view, and is equipped with a PIR sensor to distinguish human and animals from ruffling leaves. With its free mobile app, you can keep track of all activities happening on their entry way through timestamps and video recordings, and save any special moments captured by DoorCamTM.
Designed for Accessibility and Reliability
DoorCamTM âs unique, over-the-door design offers several advantages over other smart outdoor cameras:
-
Tenants in condos, apartments, and homes who cannot install security systems due to concerns of damaging property and violating regulations can now monitor their units or exclusive rooms. With its adjustable bracket, DoorCamTM can fit any door and be self-installed in seconds by simply hanging the device on top of your door.
-
DoorCamTM is engineered to provide you with the most stable network connection compared to its counterparts. The antenna responsible for connecting to the router is placed inside the home, so that bricks or heavily insulated walls cannot interfere with the Wi-Fi connection.
DoorCamTM will be available early September for $199 on Amazon and at olivendove.com
About Olive & Dove
Olive & Dove builds smart home security products so that reliable security is more accessible and easy to use. The team is composed of pioneers of real-time MPEG encoding/decoding software technologies with decades of experience introducing state-of-the-art digital multimedia products. Olive & Dove is headquartered in Livermore, CA with offices in South Korea. For more information, visit www.olivendove.com.
4 Tips That’ll Make You a RemoBell connoisseur
Congratulations! You are an individual who surely cares about reliable home security- the
RemoBell is the most dependable security doorbell that you can find, but you didnât need me to
know that. Youâre probably using it right now – checking when your packages arrive, talking to
with your guests, or seeing if someone is trying to play games with your home.Well, I hope youâre
enjoying your RemoBell.
Hopefully, you felt more at peace with your doorbell installed. However, the reason you came to
this article wasnât to learn about how youâre enjoying the heck out of your doorbell right? It was to
find those little tips that will enhance your RemoBell experience. Well, here are 4 things you need
to know that will take you from a RemoBell user to a RemoBell connoisseur
1.Recharge your batteries.
When you received your RemoBell, it came with 6AA rechargeable batteries. If you havenât already,
you need to buy 6 more AA batteries and a battery charger. This way, you can switch between the
two sets of battery, and, basically, never worry about charging your device. Other battery operated
surveillance system are gonna make you wait days for it to fully charge. You want to know what
that is — time your home is not protected. Protect your home at all time.
We recommend the EBL AA Battery Charger
2.Adjust your motion setting
With every home, the environment is always different. If you live in the city, thereâs always cars and
pedestrians passing by. If you live in the suburbs, itâs more calmer and less movement around the
area. Depending on where you live, you probably want to change motion settings accordingly.
Donât be flanked with notifications on your phone; just, adjust your motion so you get the calls that
actually matter.
Here is a how to guide on How to set up your motion.
3.Donât drill⊠tape it
The beauty that comes with the RemoBell is that you can place the doorbell wherever you want.
Because it is battery powered, there are no limitations to where you could mount it. However, a
stumbling block could be that you cannot drill a certain part of your home, like the door or your
garage. There are adhesive mounting tape that works like a charm, and trust me – itâs strong. You
can place the tape on the back of your bracket then take the safety strip off the tape to attach it to
your wall. Whether itâs the garage, your backyard, or your gate, be flexible on where you mount the
camera.
We recommend the Exterior Scotch Mounting Tape
4.Extend your WiFi range
Every Wi-Fi enabled device has an issue when they are too far from the router. Whether it is your
laptop or your phone, if itâs too far from the Wi-Fi, you wonât get a stable connection. The RemoBell
reacts the same way. However, you can improve your Wi-Fi by getting an
extender. A Wi-Fi extender is a plug in antenna that boosts the range of your network connection;
so, if you place the DoorBell by the gate of fence, it will cover further lengths of your home.
We Recommend the TP-Link AC12000
Let us Know
If you would like to share other tips you’ve found with the RemoBell, make sure to leave it on the comment section below. If you have cool videos that you’ve recorded with your RemoBell, don’t hesitate to send it over to us at marketing@olivendove.com. Remember to also follow us on Facebook, Twitter, Instagram, and Linkedin!
The DoorCam and RemoBell W Captures Attention at ISC West 2017
Olive & Dove shines at the largest security industry trade show by announcing three of its newest
products: Remobell W, RemoBell Chime, and DoorCam. Marking our 3rd year at ISC West, we were
excited to grab the attention of the security world with our new and improved outdoor smart
home security cameras.
At ISC West, we announced the RemoBell W. The wire-powered HD wireless video doorbell with
160Âș wide angle lens, 2-way audio, and On-Demand live streaming captured the attendeesâ
attention with the productâs potential of being more stable and much clearer than its predecessor.
Installers, dealers, and consumers can look forward to a slimmer and more reliable RemoBell
planned to be released later this year.
The DoorCam stole the show by being the first outdoor security camera that you install on the top
of your front door. ISC West attendees were excited about how useful this camera will be for
apartment residents or homeowners who do not have a pre-existing doorbell. The DoorCam
features HD Video with 160Âș viewing angle, 2-way audio, PIR motion sensor, and uses four D-type
batteries that lasts up to 12 months. Itâs the first product of its kind without the need to drill any
holes.
We also introduced an extension to the RemoBell and the RemoBell W with our own indoor chime.
This ringer that can produce up to 90dB connects to RemoBell through WiFi and rings when a
guest presses the doorbell. You can also set different ringtones to distinguish between doors.
More products are on its way to enhance the RemoBell experience and RemoBell Chime is only the
first.
Meeting and connecting with other security enthusiast face-to-face was exciting for our team.
Sharing ideas and opinions broadened our perspectives on what we can do to ensure families
have more access to reliable security solutions. This event showcases the best security products in
the market, and we are making our footprint to the home security industry
FAQ RemoBell Cloud Subscription Plan
When we drew up the RemoBell Cloud Plan we wanted something different. A plan that was cheap, convenient, and simple to use. A plan that will give you the most bang for your buck, but also not overly complicated. Since the RemoBell Cloud Plan will start March 1st, we stuck with a one fee for one plan model: Unlimited videos per day for $3/ 30-day.
Here are some frequently asked questions:
Can I browse my Cloud videos on the RemoBell website?
No, the videos stored on your Cloud can only be played on the RemoBell app on your smartphone.
How many videos will the cloud store?
You can store unlimited videos per day for 30 day storage
How long does the cloud record for?
Each video will be one minute long, whether it is a ring or motion video.
Is a Cloud plan for all my cameras or is it per camera?
Each plan is per camera. You will need to purchase Cloud plan for each of your cameras.
What videos are stored in the Cloud?
All videos will be stored in the Cloud if you have your settings set up to record to the Cloud. That means answered motion videos, missed motion videos, answered rings, and missed rings.
How do I pay for my Cloud plan?
You can purchase your cloud subscription on our website. Just go to remocam.com from a web browserâ login to your RemoBell accountâ click âYour Accountâ at the top right â Select âMy RemoBellâ â select your plan then proceed to checkout.
What happens when my 30-day free trial ends?
You will not be able to see your cloud videos on your RemoBell Recent Activity. You will only be able to see a call log of your motion and rings.
How do I save videos?
Videos from rings will automatically be recorded when you have a Cloud plan. To save motion videos you’ll need to turn on the Motion Sensor and turn on Cloud recordings.
Is there a fee for canceling?
Nope! We do not charge any cancellation fees.
Can I get a refund?
We do not offer full or prorated refunds for canceled Cloud plans.
Quick Tips
Here are some quick tips that may help you with your RemoBell:
-If you experience app issues, try fully closing the app. Then re-open the app (login if necessary) and see if the issue is resolved
-RemoBell is only compatible with 2.4ghZ routers. It is not compatible with 5ghZ routers. Please make sure your router is compatible with RemoBell
-Make sure your internet upload speed is at least 0.5mbps. You can test this by going to speedtest.net and clicking âBegin Test.â 
It will display your internet upload and download speeds.
-If you experience issues with receiving live videos or issues with your RemoBell, you can try to reset and re-add the device.
- Open the app, click the Menu at the top left
, then click Devices. - Click the trash can icon
, then select your RemoBell device - Confirm that youâd like to delete the device.
- From the same Devices menu, click the Add icon
. - Follow the on-screen instructions to add your RemoBell back to your device.
- When you get to the step where you need to press the reset button on RemoBell, first ring the doorbell button. Then press the reset button until the LED light flashes up and down.
- Proceed to add your device as the app guides you through each step
Once it’s setup, test the device to see if the issue is resolved
If you need more assistance, give us a call at 888-985-1849 or email us at support@olivendove.com weâd be happy to help you!
Video Feed in Black and White
Our infrared night vision is in black and white, so if the lighting is dark or it is nighttime, you can expect your live videos and Cloud videos to be in black and white.
If you experience black and white video feed outside of these times, please give us a call at 888-985-1849 or email us at support@olivendove.com.
Setup Issues
If youâre experiencing setup issues, here are some things that may help:
-When youâre connecting the device, you need to finish all the setup steps within a few minutes. If not, the LED light on RemoBell will stop flashing up and down and you will not be able to connect. If it takes over a few minutes, you may need to start the setup process over again.
-Double check your Wi-Fi password is correct, including any special characters (*&#@), spaces and capital letters
-Make sure the RemoBell device and your phone are near each other (within 20 feet)
-Make sure RemoBell is near your router during setup (within 50 feet)
For more assistance, please contact us at 888-985-1849 or support@olivendove.com.
Connectivity Issues
Weâre sorry youâre experiencing connection issues. Â There are many factors that can cause connection issues. The best way to work on connection issues is to contact us at 888-985-1849 or support@olivendove.com. Weâll be happy to help you.
Error Codes
Experiencing error codes? Hopefully this will help! Or give us a call at 888-985-1849 or email us at support@olivendove.com.
w:6 — This happens when the app needs your login information verified (maybe the password was changed or another viewer deleted you as a viewer). Please completely close the RemoBell app, restart the app and login. (do not delete the app, just completely close the app)
w:12 — This happens when the RemoBell you’re trying to register is already registered either to your account or another account. This happens if you try to register your device to another account, or you try to register a RemoBell that you received used from another person. To solve the issue, please delete the device from your account (go to Menu, Device, press the trashcan and delete the device) or contact us at 888-985-1849/support@olivendove.com.
If you experience the error codes below, please contact us so we can assist you further:
w:5 or w:0005
w:7
w:18
w:31
We’re always here to help — 888-985-1849, support@olivendove.com
Too Many Motion Alerts
If your motion sensor is turned on, then RemoBell will pick up each movement and alert you that thereâs motion at your door. If you are experiencing many motion alerts and videos in a short period of time, here are some things you can do:
-If there is motion occurring, you can turn the Motion Sensitivity to a Low level.
You can do this by opening the Menu , selecting Devices, then going to Motion Sensitivity. To save your settings you will need to ring the doorbell button on the front of the RemoBell.
-If there is motion occurring, you can also change the frequency of the Push Notifications that you receive.
You can do this by opening the Menu, selecting Devices, then going to Push Notification. To save your settings you will need to ring the doorbell button on the front of the RemoBell.
-Turn off your Motion Sensor (go to Menu, Devices, select the device, and turn Motion Sensor OFF)
If you made any changes to the device settings, you’ll need to ring the doorbell button on RemoBell to save the changes.
If there are alerts when there is no motion or rings occurring, please contact us at support@olivendove.com or call us at 888-985-1849.
